Need help with Tavern Bag?
Use this page for account access, a tip or plan you want to change, privacy requests, and anything wrong in the app. Include the email on your Tavern Bag account and a short description of the issue so we can respond with context.
Account & Sign-In
Trouble signing in, a code that never arrives, or anything that keeps you out of your account.
Plans, Tips & Refunds
A free account keeps 3 heroes and uses everything else Tavern Bag has. Tavern Bag Unlimited, $3.99 a month or $39.99 a year, keeps as many as you like; start it from Your plan in the account menu. Your heroes are never locked or deleted if you stop, you just cannot add one past 3. To see, switch or stop it, open your purchases on Connections and sign in with the email you paid with.
The coins on the front page are an optional monthly tip, paid through Connections Pay and Stripe, and each coin starts its own tip. To see or stop one yourself, open your purchases on Connections and sign in with the email you tipped with (a free Connections account). To change the amount, stop the old tip and pick a new coin. Or ask here and we will do either for you, or refund a tip.
Privacy & Data
Requests to delete account data or questions about what Tavern Bag stores.
Contact
The quickest way is the message form: no account and no mail app needed, and leave your email only if you want a reply. Or email support@tavernbag.com and include:
- Your Tavern Bag account email
- Which part it happened in: the compendium, the character creator, a hero sheet, or a tip
- Any error message or the exact step where the problem happens